Air France offers a 24-hour cancellation policy—if you cancel within one day of booking, you can receive a full refund, provided the flight is scheduled at least seven days ahead. This applies across most fare classes, including discounted tickets, but excludes certain codeshare or special fares. If you’ve booked and then reconsider, call 1-844-987-7033 right away—or use “My Bookings” on the website—to cancel within that safe window and secure a full refund.
Once the 24-hour period passes, refund eligibility hinges on your ticket type:
Refundable fares (like Economy Flex, Business Flex, Premium Economy Flex): Generally, you can cancel and get a full refund, often with no penalties
Non-refundable fares (like Economy Light or Basic Economy): Refunds aren’t typically available, unless due to airline-initiated events; in such cases, you may be issued a travel credit instead
Need help with a specific fare? Just dial 1-844-987-7033 for personalized support.
Depending on how and when you cancel, fees may apply:
Online cancellations (after the 24-hour window): Fees vary—some sources cite charges between $100–$400, while others specify ranges by fare class (e.g. Economy Light $54–$217, Standard/Flex $27–$163)
By phone or at airport: Additional service fees may apply—commonly around $15–$20 according to one travel blog Wise.
Another source mentions:
Online cancellation fee of $200
Phone cancellation fee of $250
Airport cancellation fee of $200
Tip: Cancel online via your “My Bookings” dashboard to minimize fees—or call 1-844-987-7033 if you'd like to discuss your options beforehand.
If Air France cancels your flight, EU laws (Regulation EC 261/2004) guarantee you:
Rerouting (soonest possible or later at your convenience, subject to seat availability)
Full refund for unused parts of the ticket—or the ability to return to your original departure point
Compensation, unless the cancellation was due to extraordinary circumstances (e.g., weather, air traffic control delays) or if you were notified well in advance
Right to care: meals, refreshments, phone calls, and hotel if needed, depending on the delay duration
Need help navigating a canceled flight scenario? Call 1-844-987-7033—they can assist with rerouting or refund options.
Air France provides a few ways to cancel:
Online: Via the “My Bookings” section—free in most cases and usually the fastest routePhone: Additional service fees may apply; contact them directly to cancel or amend via voice support
At an airport counter: Help is available, though fees may apply
You can also reach cancellation support via 1-844-987-7033—perfect if you prefer assistance over the phone.
Refund for credit card payments: Expect within 7–10 business days.
Other payment methods (e.g., debit card, cheque, cash): Refunds may take up to 20 business days
If eligible, vouchers or credits may also be issued—typically valid for future travel
For flights departing from EU airports or operated by an EU-licensed carrier like Air France:
You can choose rerouting, refund, and possibly cash compensation (€250–€600), depending on flight distance and delay/cancellation specifics
Compensation exceptions apply if:
You were notified ≥14 days prior
Rerouting meets specific timing criteria (“1–2 hours earlier departure,” “2–4 hours later arrival,” etc.)
The cancellation was due to extraordinary circumstances
For any EU-protected scenario, you can insist on your rights—or call 1-844-987-7033 for expert guidance.